Customer Service Representative - State Farm Agent Team Member
Full Time • Hixson, TN
Position Overview
Exciting Customer Service Position Now Available! Join our dynamic team and be a part of a company that values exceptional customer service and thrives on providing a memorable experience for our clients. As a customer service representative, you will have the opportunity to engage with our diverse clientele, solve their problems, and ensure their satisfaction. If you have a passion for helping others, excellent communication skills, and a positive attitude, then this is the perfect opportunity for you! Join us and embark on a rewarding career where every day brings new challenges and opportunities for growth. Apply now and become a part of our exciting customer service team!
Exciting Customer Service Position Now Available! Join our dynamic team and be a part of a company that values exceptional customer service and thrives on providing a memorable experience for our clients. As a customer service representative, you will have the opportunity to engage with our diverse clientele, solve their problems, and ensure their satisfaction. If you have a passion for helping others, excellent communication skills, and a positive attitude, then this is the perfect opportunity for you! Join us and embark on a rewarding career where every day brings new challenges and opportunities for growth. Apply now and become a part of our exciting customer service team!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $27,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Hixson, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none